A recent visit to a pub that shall remain nameless was asking us to queue outside 2 meters apart and wait to be seated (if any tables were available),ok that’s no problem.After a short wait we were shown to a table and asked to order and pay from the app and use the one way system to the toilets,again ok.I downloaded the app and so far so good.We only went in for a couple of drinks so browsing the app a pint and a wine were ordered and paid for and the drinks were duelly delivered.Same again I thought,yes excellent idea and again paid for and delivered with ease.On exit from the pub i noticed on the bar was a guest ale (jaipur)….hmmm now how was i to know that was available it wasn’t listed on the app just the regular beers that they have all the time.Ok this is the conversation that i had with the manager……Me:didnt realise that there was a guest ale on….Manager:yes…..Me:how was i suppose to order it if it’s not on the app…..Manager:you would have seen it if you ordered at the bar…..Me:but when you showed us to the table you said table service only,please order from the app…..Manager:but you can still go to the bar to order if you wish….Me:oh dear let’s go home!!
Enjoying a pint of great beer 