After you’ve ordered your drink and its poured and allowed to settle do you look closely at the amount of liquid in the glass?Sometimes its well short of the correct amount and you then have the decision to make of do i shout the server who has now gone to the next customer to top up the glass?or do I just accept it and move away from the bar?Well in my case I always ask for the glass to be topped up to the required level,and so should anybody without embarrassment.
I have witnessed many a short measure in my time and it really shouldn’t happen.Having said all that there are many pubs with a well trained staff that will top up your drink without asking,and the minority seems to give every other a bad press.Whats the solution to this age old problem?Maybe better training for the staff.I had a chat recently with the landlord of our local about this problem and his response was quite interesting “As a business that makes very small profit on the sale of alcohol because of sky high taxes and rent we can’t afford to pay much more than minimum wage and certainly can’t afford expensive training courses for our staff,which in turn leads to a high turnover of staff and also many of them are just doing the job whilst studying at university so are not really interested in a career in the pub industry.
So the circle continues, lack of money,poor training opportunities, low wages,no particular interest in the industry. Wow didn’t realise i was getting so deep into a small problem and at this point I will leave it for now.If any of you fine people have encountered the same problem please let me know.
Enjoying a pint of great beer 